Last updated: June 8, 2026. Version 3.2.
Please read these Terms and Conditions ("Terms") carefully before accessing or using PredictArena. By creating an account, activating the free trial, making a purchase, or using any feature of the Platform, you agree to be bound by these Terms in full. If you do not agree to any part of these Terms, you must not use the Platform.
These Terms constitute a legally binding agreement between you and MindMetrics International S.R.L. We recommend you save or print a copy for your records.
The following terms have these specific meanings throughout these Terms and Conditions:
PredictArena is a skill-based AI agent prediction platform operated by MindMetrics International S.R.L. The Platform enables Users to configure autonomous AI Agents that participate in peer-to-peer prediction pools across live sports events, beginning with FIFA World Cup 2026.
PredictArena is a skill-based prediction platform, not a house-position operator. The Platform does not take a house position on any outcome and cannot be in deficit. The prize fund for each Pool is derived exclusively from participant Allocations and distributed solely among participants who allocated to the winning outcome.
The pool-based model means that outcomes are determined entirely by participant Allocations relative to one another. No participant competes against the Platform. The Platform's role is to operate the infrastructure, enforce the rules, and execute Settlement -- not to take a position on any outcome.
The Agent intermediation architecture means that Users select an algorithmic strategy (the Agent), not specific match outcomes. The Agent makes all allocation decisions autonomously according to its rules-based model. The User's decision is a choice of strategy, not a direct position on any specific outcome.
By creating an Account, you confirm that you have read, understood, and agree to these Terms in full. You also confirm acceptance of our Privacy Policy and Refund Policy, which are incorporated into these Terms by reference.
To register you must provide a valid email address (via direct sign-up or Google OAuth) and meet the eligibility requirements in Section 5. You are responsible for ensuring that all information provided during registration is accurate, complete, and kept up to date. Providing false or misleading information during registration is a breach of these Terms.
Each individual may hold only one Account. If we detect multiple Accounts registered to the same individual, all duplicate Accounts may be suspended and any balances consolidated into a single Account at the Company's discretion.
The Company reserves the right to reject any registration application without providing a reason.
4.1 Hard-Blocked Jurisdictions. Access to PredictArena is fully blocked at the network edge for persons located in or resident of the following jurisdictions, based on the FATF high-risk listings (October 2025 plenary), OFAC and comparable sanctions regimes, and Company operating decisions. Users connecting from a Hard-Blocked Jurisdiction are redirected before the Platform loads and cannot register or use the Platform, regardless of any declaration they make:
Iran, North Korea, Myanmar, Algeria, Angola, Bolivia, Bulgaria, Cameroon, Côte d'Ivoire, Democratic Republic of Congo, Haiti, Kenya, Laos, Lebanon, Monaco, Namibia, Nepal, South Sudan, Syria, Venezuela, Vietnam, British Virgin Islands, Yemen, Cuba, Russia, Belarus, Libya, Iraq, Somalia, Sudan, Afghanistan, Zimbabwe, Central African Republic, the United Arab Emirates, and Costa Rica (country of incorporation). In addition, persons located in or resident of the Crimea, Donetsk, and Luhansk regions of Ukraine are fully blocked regardless of the country of the device used to access the Platform.
4.2 Declaration-Gated Access. For all jurisdictions that are not Hard-Blocked, access is permitted subject to the User's own affirmative declaration of eligibility. Before registering, every User must confirm, via a mandatory eligibility checkbox, that they are at least 18, that their access to and use of the Platform is lawful in their own country or jurisdiction, and that they are not located in or a resident of a Hard-Blocked Jurisdiction.
PredictArena does not undertake to verify the legality of Platform use in every jurisdiction worldwide. Users outside Hard-Blocked Jurisdictions are responsible for determining whether their access and use is lawful in their own jurisdiction, and any false, inaccurate, or misleading declaration is the sole responsibility of the User.
This list is subject to change at any time without prior notice in response to regulatory developments. The Platform enforces Hard-Blocked restrictions automatically at the network edge on every request, and the Company may at its discretion apply additional access restrictions beyond those listed above.
VPN and circumvention: Users who attempt to circumvent geographic restrictions using VPNs, proxies, the Tor network, residential IP services, or any other circumvention technology do so entirely at their own risk and in violation of these Terms. Detection of circumvention may result in immediate account suspension without notice, freezing of all platform balances pending compliance review, permanent account termination, and reporting to relevant authorities where required by law. The Company accepts no liability for any losses arising from use of or attempted access to the Platform in violation of these restrictions.
If you are a resident of a jurisdiction not listed above but believe local laws may restrict your use of the Platform, it is your sole responsibility to obtain legal advice regarding your situation before using the Platform. The Company makes no representations regarding the legality of accessing the Platform in any specific jurisdiction not included in the blocked list.
By using the Platform, you represent, warrant, and confirm the following on each occasion you access the Platform:
The Company may request evidence to verify any of the above representations at any time. Failure to provide satisfactory evidence may result in account suspension.
6.1 Agent Selection and Operation. When using PredictArena, you select Agent strategies from the locked nine-agent roster. OREN — THE HYBRID is the accessible hybrid strategy. You fund your Agent by depositing USDC to your platform balance and selecting a deployment preset. Your Agent makes all Pool allocation decisions autonomously, based entirely on its pre-defined algorithmic strategy. You do not select individual outcomes, individual matches, or individual Pool allocations. Your decision is limited to: (a) selecting Agent strategy; (b) selecting a preset when the Agent presents a signal; (c) pausing or resuming Agent activity where available.
6.2 Single-Ledger Settlement Architecture. When your Agent's Allocation wins, the payout is credited once to your PA wallet balance. Agent pages may show performance statistics and settled prediction history, but they do not maintain a second withdrawable balance for the same payout.
6.3 Pool Distribution Formula. The prize fund and distribution for each Pool is governed by the following formula:
The multiplier for any winning allocation is calculated as: (total Pool x 0.85) / total allocations on winning outcome. All distribution calculations are performed at the pool level using integer arithmetic. No deductions are made from individual User allocations at any point.
6.4 Allocation Limits. All allocation amounts are processed as integers (USDC cents). The minimum single allocation is USD 1.00. There is no 500 USDC single-allocation hard cap. Accounts without approved KYC may allocate up to USD 500.00 across all pools in a rolling 24-hour period. Allocation above that daily amount requires Tier-1 identity verification. These limits are enforced server-side on every allocation request and cannot be overridden.
6.5 The 75% Cap and Minimum Multiplier. A 75% hard cap prevents any single outcome from receiving more than 75% of a Pool's total allocations. This cap guarantees a minimum multiplier of 1.1333x for winning participants in any Pool, ensuring a minimum 13.3% return on every correct prediction regardless of Pool composition.
6.6 Pool Lock Time. All Pools lock 90 seconds before kickoff. No Allocations may be submitted, modified, or withdrawn after the lock time. Agents will not attempt to allocate to locked Pools. The lock time is enforced server-side and cannot be overridden.
6.7 Pool Types. At launch, five Pool types are available per match: Match Result (Home / Draw / Away), Both Teams To Score (Yes / No), First Half Winner (Home / Draw / Away), First Goal Team (Home / Away / No Goal), and First Yellow Card (Home / Away). Additional Pool types are introduced during the tournament. The Company reserves the right to add, modify, or remove Pool types at any time.
6.8 OREN — THE HYBRID. OREN is the accessible Hybrid Agent. OREN combines signals from the other eight Agents and acts as a live arbiter without mutating another Agent's parameters.
6.9 Agent Treasuries. Each Agent has its own public Treasury surface. Each Agent receives a 0.5% commission stream and automatically stakes that commission on its own pick under Mechanic C. Agent Treasury movement reflects that Agent's own strategy outcomes and is publicly auditable. Agent Treasuries are Platform-owned capital surfaces and are not User funds.
Agent Treasuries are the permanent public capital surface for the nine-agent arena. Each Agent begins with a visible seed and builds a public career P&L over time.
All Agent Treasury values are publicly auditable through the Platform interface and transparency API. The Platform does not hide, round for promotion, or manually adjust Agent Treasury values.
Agent Treasuries are not User funds, are not individually withdrawable by Users, and do not reduce any User's personal USDC balance.
8.1 Free Trial. All new Users receive a 2-day free trial upon registration. The trial provides full Platform access with a reduced allocation cap. No payment is required and no payment details are collected during the trial. The trial expires automatically 48 hours after activation. No charge is made on expiry. There is no automatic conversion to a paid plan.
8.2 World Cup Pass. The World Cup Pass is a one-time digital access product priced at USD 4.99. It grants full Platform access from June 11, 2026 to July 19, 2026 at 23:59:59 UTC. The Pass is personal, non-transferable, and non-assignable. It may not be resold, gifted, or shared.
8.3 Pass Expiry. Pass expiry is enforced server-side on every allocation request. After expiry, the Platform will not process new Allocations. Existing PA wallet balances remain accessible and withdrawable after expiry.
8.4 Payment Processing. World Cup Pass purchases are processed via on-chain USDC on the Base network. MindMetrics International S.R.L. does not store card numbers or banking details. All on-chain transactions are final and governed by the terms of the Base network.
8.5 Activation. Following purchase, you must actively log into the Platform and proceed through the activation flow to commence Platform access. During the activation flow, you will be presented with a clear consent screen confirming that: (a) delivery of the digital content has commenced; (b) you expressly waive your statutory right of withdrawal (where applicable under applicable consumer protection law) in accordance with EU Consumer Rights Directive Article 16(m) and equivalent legislation. This consent is logged with your IP address and timestamp.
8.6 Refunds. See the Refund Policy at predictarena.io/refund for full details.
Deposits are made in USDC on the Base blockchain to a unique deposit address provisioned for your Account through Circle's Developer-Controlled Wallets infrastructure. Each deposit address is specific to your Account.
Deposits are credited to your internal platform balance upon detection and on-chain confirmation by the Platform's wallet infrastructure. Typical crediting time is a short interval following on-chain confirmation. The Platform does not credit unconfirmed transactions.
The Platform accepts USDC on Base only. Sending any other token, any other stablecoin, or USDC on any blockchain other than Base to your deposit address may result in permanent and unrecoverable loss of funds. The Company accepts no liability for deposits made in unsupported tokens or on unsupported networks.
Fiat-to-USDC conversion services are available within the Platform via Onramper for users who prefer to fund with a credit or debit card. Onramper operates independently under its own Terms of Service and Privacy Policy. Users may also deposit directly by connecting an external wallet, including MetaMask and any other EVM-compatible wallet, by sending USDC on the Base network to their Platform-generated deposit address.
USDC deposits are not insured by any government deposit protection scheme. They are not bank deposits. The Company is not a bank or financial institution.
Deposits above USD 9,990 cumulative may require identity verification before being credited. See Section 11 (AML / KYC Compliance).
You may withdraw your available USDC balance to any valid EVM-compatible wallet address at any time, subject to the limits and conditions below.
Withdrawal limits: Daily: USD 5,000. Weekly: USD 20,000. Individual withdrawals exceeding USD 1,000 may be subject to a 24-hour review period before processing. The Company reserves the right to request identity verification before processing any withdrawal, regardless of amount.
Wallet address responsibility: You are solely responsible for providing a correct, valid, and EVM-compatible wallet address. Once a withdrawal transaction is submitted to the blockchain it is irreversible. The Company cannot reverse, recover, or compensate for funds sent to an incorrect, invalid, or incompatible wallet address provided by you. You are advised to verify the destination address carefully before confirming any withdrawal.
Processing time: Withdrawals are processed on-chain on the Base network. Typical confirmation time is 15-30 seconds. The Company does not control Base network confirmation times and is not liable for delays arising from network congestion or blockchain events outside its control.
Fees: The Company charges no withdrawal fees. The User is responsible for Base network gas fees, which are typically under USD 0.01 per transaction. Gas fees are deducted from the withdrawal amount by the network automatically.
Compliance holds: Withdrawals may be delayed or refused where: (a) the account is subject to a compliance review or KYC request; (b) the account has been flagged for suspected fraud or AML concerns; (c) the Platform Kill Switch is active; (d) the withdrawal would violate applicable law. The Company will notify the User of any compliance hold within 5 business days and provide information on the steps required to resolve it.
Withdrawable balance: Settled winnings and eligible refunds are credited to your PA wallet balance. Amounts shown as Agent performance statistics are informational and are not a second withdrawable balance.
11.1 Authoritative Data Source. The sole authoritative source for all match results and Pool settlement is the Data Provider (API-Football). The official full-time result as reported by API-Football is final for settlement purposes, subject to the error correction and dispute provisions below. The Company does not accept alternative data sources, referee reports, or broadcast information as grounds for challenging a settled result.
11.2 Automatic Settlement. Pools are settled after the confirmed full-time result is received from the Data Provider and reviewed by the settlement controls. Settlement is designed to be idempotent: Pool calculations, stake status updates, and User PA wallet balance credits are executed so a Pool cannot pay the same stake twice.
11.3 Settlement Idempotency. The settlement engine is designed to be idempotent: running Settlement twice on the same Pool produces the same result and does not credit winnings twice. This is a core safety property of the settlement architecture.
11.4 Abandoned and Cancelled Matches. If a match is abandoned before the 90th minute, postponed beyond 24 hours from the scheduled kick-off, or officially cancelled by the governing body (FIFA), all active Allocations to affected Pools may be voided and refunded in full to participant PA wallet balances after the event is confirmed by the Data Provider and settlement controls.
11.5 Data Provider Errors. If a Pool is settled on the basis of an incorrect result reported by the Data Provider, and this error is confirmed by the Company within 24 hours of Settlement, the Company may at its sole discretion: (a) reverse the Settlement and re-settle on the correct official result; or (b) void the Pool and refund all Allocations in full. The Company will communicate any Settlement reversal or void decision to affected Users via email and in-platform notification within 2 hours of the decision. Settlement reversals are technically possible and operationally supported by the Platform architecture.
11.6 Kill Switch. Platform administrators may activate the Kill Switch at any time to freeze all pending Settlements immediately. This mechanism exists to protect participants in the event of a data feed failure, suspected manipulation, technical error, or any other emergency situation. While the Kill Switch is active, no new Allocations are processed and no Settlements execute. The Company will communicate Kill Switch activation to Users within 2 hours via email and in-platform notification, and will provide a resolution timeline. Kill Switch activation does not entitle Users to refunds for open Allocations unless the Company determines that Settlement cannot proceed correctly.
11.7 Disputes. Pool settlement disputes must be submitted to support@predictarena.io within 24 hours of Settlement. Disputes submitted after this period will not be considered. The Company's decision on Settlement disputes is final.
MindMetrics International S.R.L operates in compliance with applicable anti-money laundering ("AML") and know-your-customer ("KYC") regulations through its director and shareholder structure, which includes a UK-registered individual holding a valid 10-year AML/KYC compliance licence with explicit coverage of crypto-fiat and fiat-crypto exchange operations.
The following compliance framework applies to all Users:
The USD 500 daily no-KYC allocation cap is a deliberate compliance design decision. It ensures that no single day of Platform activity can trigger automatic AML reporting thresholds applicable in any jurisdiction in which the Platform operates.
The Company reserves the right to: refuse deposits from sources it cannot verify; freeze accounts pending KYC completion; report suspicious transactions to relevant financial intelligence units and law enforcement authorities as required by applicable law; cooperate fully with law enforcement investigations. Accounts frozen for AML/KYC reasons may not be eligible for withdrawal until the review is complete. Unlawfully derived funds will not be returned.
You acknowledge that the Platform is covered by the AML/KYC framework applicable through the Company's UK-licensed director. This framework includes ongoing transaction monitoring, record keeping for a minimum of 5 years, and suspicious activity reporting obligations.
Prior to accessing full Platform features, each User must complete a set of affirmative compliance declarations ("Declarations"). These Declarations are presented as a full-screen confirmation step and require individual affirmation of each statement before Platform access is granted.
The Declarations cover: confirmation of age (18+); confirmation of jurisdiction (not in a Restricted Jurisdiction); understanding that the Platform is a skill-based prediction service; confirmation of source of funds legitimacy; and consent to the Terms, Privacy Policy, and Refund Policy.
Each Declaration is stored server-side with: your Account ID; the full text of each Declaration; your IP address at the time of declaration; the precise UTC timestamp of declaration. These records are retained for 7 years in compliance with AML record-keeping obligations and may be disclosed to authorities upon lawful request.
Making a false Declaration is a serious breach of these Terms and may constitute a criminal offence in your jurisdiction. The Company will take appropriate action including account termination and referral to relevant authorities.
14.1 Platform security. The Company implements the following security measures: TLS 1.3 encryption for all data in transit; AES-256 encryption for sensitive server-side credentials; row-level security (RLS) on all database tables ensuring Users can only access their own data; SSH key-only server access with no password authentication; HMAC-SHA256 or provider signature verification on incoming payment and wallet webhooks; unique Circle Developer-Controlled Wallet deposit addresses on Base; balance crediting only from verified Circle or on-chain evidence; no private keys or seed phrases requested from Users.
14.2 Account security. You are solely responsible for: maintaining the confidentiality of your authentication credentials; ensuring your registered email account is secured; logging out of your Account on shared devices; immediately notifying support@predictarena.io of any suspected unauthorised access. The Company will never ask you to share your password, private keys, wallet seed phrases, or authentication codes by any channel. Any communication claiming to be from the Company that requests such information is fraudulent.
14.3 Unauthorised access. The Company is not liable for losses arising from unauthorised access to your Account resulting from your failure to maintain adequate security, your disclosure of credentials to third parties, phishing attacks targeting your personal accounts, or compromise of your personal device or email account. You must notify us immediately if you become aware of or suspect unauthorised access.
The following conduct is strictly prohibited and may result in immediate account suspension without notice, freezing of platform balance, permanent termination, and/or referral to relevant authorities:
All content on the Platform -- including but not limited to the software code, Agent algorithms and decision models, user interface design, branding, logos, written content, Agent names (AUREL, RIVEN, KAEL, VEGA, JAX, NAYA, RUNE, SOLEA, OREN), role titles, visual identities, and platform names (VAEL, AXIOM, PredictArena) -- is the exclusive intellectual property of MindMetrics International S.R.L or its licensors, and is protected by applicable intellectual property, copyright, and trade secret laws.
You are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform solely for your personal, non-commercial use in accordance with these Terms. No other rights, licences, or interests in the Platform's intellectual property are granted to you, whether express, implied, or by estoppel.
Any feedback, suggestions, or ideas you provide regarding the Platform may be used by the Company without restriction or compensation to you.
You retain ownership of any data you provide to the Platform (email address, wallet addresses). By providing this data, you grant the Company a limited licence to use it for the purposes described in the Privacy Policy.
By using the Platform, you acknowledge and accept the following risks inherent to blockchain-based systems:
The Company will use commercially reasonable efforts to maintain Platform availability at all times. However, the Platform is provided on an "as available" basis. The Company does not guarantee uninterrupted, error-free, or continuous Platform availability.
The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control ("Force Majeure Events"), including but not limited to: acts of God; war, civil unrest, or terrorism; government action or regulatory change; Base network outages or blockchain forks; Data Provider outages or data errors; Supabase, Vercel, Circle, or Onramper infrastructure failures; internet service provider outages; denial of service attacks; or any other event beyond the Company's reasonable control.
In the event of a Force Majeure Event affecting open Pools, the Company will activate the Kill Switch to freeze Settlements, communicate the situation to Users within 2 hours, and take reasonable steps to protect participant balances. Depending on the nature and duration of the event, the Company may void affected Pools and issue full refunds of Allocations.
Planned maintenance will be communicated to Users with at least 24 hours' notice where possible. Emergency maintenance may be performed without prior notice.
To the maximum extent permitted by applicable law, the Platform is provided "as is" and "as available" without warranty of any kind, express or implied. The Company expressly disclaims all warranties, including but not limited to:
Nothing in this Section excludes any warranty that cannot be excluded under applicable consumer protection law in your jurisdiction.
To the maximum extent permitted by applicable law, MindMetrics International S.R.L and its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages of any kind, however caused and under any theory of liability, including but not limited to:
The Company's total aggregate liability to you for all claims arising out of or relating to these Terms or your use of the Platform, regardless of the legal theory, shall not exceed the greater of: (a) the total World Cup Pass fees paid by you in the 90 days preceding the event giving rise to the claim; or (b) USD 50 (fifty US dollars).
Some jurisdictions do not permit the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, the Company's liability is limited to the minimum extent permitted by applicable law. Nothing in this Section limits liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be limited by law.
You agree to indemnify, defend (at the Company's option), and hold harmless MindMetrics International S.R.L and its directors, officers, employees, agents, contractors, and affiliates from and against any and all claims, actions, proceedings, liabilities, damages, losses, penalties, fines, and expenses (including reasonable legal fees and costs) arising out of or in connection with:
The Platform integrates with or links to third-party services for payments, fiat onramp, wallet access, blockchain monitoring, hosting, database infrastructure, and sports data. These services are governed by their own terms of service and privacy policies. The Company is not responsible for the availability, accuracy, content, or practices of any third-party service.
The Company is not liable for any loss or damage arising from your use of third-party services accessed through or in connection with the Platform. Your use of third-party services is at your own risk and subject to those services' own terms.
PredictArena is a skill-based prediction platform. All Platform communications, user interfaces, legal documents, marketing materials, and data models use exclusively the following terminology: predict, prediction, multiplier, prize fund, agent treasury, allocate, allocation, earnings, arena, pool, agent, and skill-based.
Terms associated with house-position prediction products do not apply to the Platform and should not be used to describe PredictArena.
The pool-based settlement model, Agent intermediation architecture, algorithmic decision-making, and USD 500 daily cap collectively form a skill-based, rules-based, autonomously executed system. Under the applicable laws of Costa Rica and the AML/KYC framework applicable to the Company, this system is not classified as a house-position prediction product.
The Company reserves the right to amend these Terms at any time. The most current version will always be available at predictarena.io/terms with the effective date indicated. For material changes, we will provide at least 7 days' advance notice via email to your registered address and via in-platform notification. Non-material changes (typographic corrections, clarifications that do not change rights or obligations) may be made without notice.
Continued use of the Platform after the effective date of any amendment constitutes your acceptance of the amended Terms. If you do not agree to any amendment, you must cease using the Platform before the effective date. You may request withdrawal of your USDC balance at any time during the notice period.
User-initiated closure: You may close your Account at any time by emailing support@predictarena.io. Upon closure, any remaining USDC balance will be processed for withdrawal to your registered wallet address within 5 business days, subject to any pending compliance checks and standard withdrawal limits. Closure does not entitle you to a refund of the World Cup Pass if it has been used.
Company-initiated termination: The Company may suspend or terminate any Account at its sole discretion for: breach of these Terms; suspected fraud, money laundering, or AML/KYC violation; provision of false information; inactivity exceeding 12 months; legal or regulatory requirements. In the event of termination for cause, USDC balances will be frozen pending investigation. Balances determined to be lawfully held following the investigation will be returned to you. Balances associated with confirmed fraudulent or unlawful activity will not be returned and may be reported to relevant authorities.
Effect of termination: Upon termination for any reason, your licence to use the Platform is immediately revoked. Sections of these Terms that by their nature should survive termination shall survive, including Sections on Intellectual Property, Limitation of Liability, Indemnification, and Governing Law.
Notices from the Company to you will be sent to the email address associated with your Account and/or delivered via in-platform notification. Notices are deemed received 24 hours after being sent by email to a valid email address, or immediately upon in-platform delivery.
Notices from you to the Company must be sent to support@predictarena.io. Legal notices must be sent to support@predictarena.io with the subject line "Legal Notice".
It is your responsibility to ensure your registered email address is current, valid, and accessible. The Company is not responsible for notices that are not received due to an outdated or inaccessible email address.
Severability: If any provision of these Terms is found by a court of competent jurisdiction to be unenforceable, invalid, or illegal, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible, while all remaining provisions remain in full force and effect.
Waiver: The Company's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any breach shall not constitute a waiver of any subsequent breach.
Entire Agreement: These Terms, together with the Privacy Policy and Refund Policy (both incorporated herein by reference), constitute the entire and exclusive agreement between you and MindMetrics International S.R.L with respect to your use of the Platform, and supersede all prior or contemporaneous agreements, communications, representations, and understandings, whether written or oral.
No agency or partnership: Nothing in these Terms creates any partnership, joint venture, agency, franchise, or employment relationship between you and the Company. You have no authority to bind the Company in any way.
28.1 Governing Law. These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of the Republic of Costa Rica, without regard to its conflict of law provisions or choice of law rules. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
28.2 Informal Resolution. Before initiating any formal dispute resolution proceeding, you must first contact the Company at support@predictarena.io with a written description of the dispute, the relief sought, and any supporting information. The Company will respond within 10 business days. Both parties agree to negotiate in good faith to attempt to resolve the dispute informally for a period of 30 days from the date of the written notice ("Informal Resolution Period"). This step is a condition precedent to any formal arbitration, except where urgent interim relief is sought.
28.3 Binding Arbitration. If the dispute is not resolved during the Informal Resolution Period, any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding its existence, validity, breach, or termination, shall be referred to and finally resolved by binding arbitration administered by the Singapore International Arbitration Centre ("SIAC") in accordance with the Arbitration Rules of the Singapore International Arbitration Centre for the time being in force ("SIAC Rules"), which rules are deemed to be incorporated by reference in this clause.
Arbitration terms:
28.4 SIAC Expedited Procedure. For claims not exceeding SGD 6,000,000 (or equivalent), either party may apply to SIAC for the Expedited Procedure under Rule 5 of the SIAC Rules, which allows for resolution within 6 months with a sole arbitrator. The Company acknowledges that most individual User claims will be eligible for this accelerated process.
28.5 Emergency Relief. Nothing in this Section prevents either party from seeking emergency interim relief from the SIAC Emergency Arbitrator under Schedule 1 of the SIAC Rules, or from any court of competent jurisdiction, to prevent irreparable harm pending constitution of the arbitral tribunal. The Company expressly reserves the right to seek emergency injunctive relief in any jurisdiction in respect of intellectual property rights, platform security, or AML/compliance matters.
28.6 Enforcement. The parties acknowledge that Singapore is a contracting state to the Convention on the Recognition and Enforcement of Foreign Arbitral Awards (the "New York Convention" 1958). Any arbitral award rendered under these Terms shall be final and binding on the parties and may be enforced in any court of competent jurisdiction in any of the 170+ contracting states to the New York Convention, including Costa Rica.
28.7 Class Action Waiver. Any arbitration under these Terms shall be conducted on an individual basis only. You may not bring or participate in any class action, collective arbitration, or representative proceeding against the Company. The arbitrator has no authority to consolidate claims or conduct class arbitration.
28.8 Small Claims. Notwithstanding the above, either party may bring an individual claim in a small claims tribunal or equivalent court of competent jurisdiction where the claim falls within that tribunal's jurisdictional limits, without first submitting to SIAC arbitration.
28.9 SIAC Contact. Singapore International Arbitration Centre, 32 Maxwell Road, #02-01, Maxwell Chambers Suites, Singapore 069115. Website: siac.org.sg.
For questions about these Terms: support@predictarena.io
MindMetrics International S.R.L, Costa Rica.
Response time: within 2 business days.